At Dana Al Tawash Domestic Services Center (“Dana Al Tawash”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information
• Full Name
• Phone Number
• Email Address
• Residential Address
• Booking and service
• request details
• Technical Information
• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

• Process service inquiries and bookings
• Communicate with you regarding our services
• Provide customer support
• Improve our website and user experience
• Comply with legal and regulatory requirements
• Send service-related updates and promotional communications (where permitted).

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.
We may share information only when necessary with:

• Authorized service providers
• Government or regulatory authorities when required by law
• Professional advisors and legal representatives
• Technology providers supporting our website and services.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.

5. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Enhance user experience

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites, including social media platforms.
We are not responsible for the privacy practices or content of these external websites.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

8.Your Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where applicable
• Withdraw consent for certain processing activities

To exercise these rights, please contact us using the details below.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Dana Al Tawash Domestic Services Center.

• Dubai, United Arab Emirates
• +971 4 220 7666
•  info@danaaltawash.ae
• www.danaaltawash.ae⁠