1. Cancellation Requests

Customers may request to cancel a booking by contacting Dana Al Tawash Customer Support as soon as possible.

2. Cancellation Eligibility

Cancellation eligibility may depend on:

• Selected service type
• Package chosen
• Booking confirmation status
• Contract processing stage
• Service arrangement progress
• Applicable service terms and procedures

3. Unconfirmed Bookings

• If a booking has not yet been confirmed, our team will review the cancellation request.
• Customers will be guided through the available options and next steps.

4. Confirmed Bookings

• If a booking has already been confirmed, cancellation terms may apply.
• Any applicable conditions will be determined according to the service agreement and operational procedures.

5. Ongoing Service Process

• Where service arrangements or processing have already begun, additional cancellation conditions may apply.
• Any associated fees or restrictions will be communicated to the customer where applicable.

6. Fair & Transparent Handling

Dana Al Tawash is committed to handling all cancellation requests professionally, fairly, and transparently.

7. How to Request a Cancellation

To request a cancellation, please provide:

• Booking reference details
• Customer contact information
• Relevant service information

Our support team will review the request and respond accordingly.

8. Contact Us

If you have any questions regarding this  please contact us:

• Dubai, United Arab Emirates
• +971 4 220 7666
•  info@danaaltawash.ae
• www.danaaltawash.ae⁠